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strategy. creativity. Performance. analytics.
Full service digital experience provider
We believe in putting clients (ours and yours) first, and that marketing and communications are about delivering tangible business results.
Client Centric partners with professional organisations who are looking to grow their client base and/or deepen their relationships with existing clients. With more than 25 years experience in Marketing, Communications, Design, and Development we have the industry knowledge and expertise to help drive your bottom line.
> Attract
We work closely with you, developing successful strategies that translate into targeted campaigns to attract the right audience for your business. No tyre kickers = No wasted spend.
> Acquire
Once we attract the right audience we set in motion a series of nurturing activities to acquire customers and clients building trust and brand awareness around your business offerings.
> Engage
We then engage your customers and clients by building value in your business through thought leadership programmes, loyalty rewards and solutions focused on their problems.
Digital Marketing
Digital marketing helps you reach a larger audience than you could through traditional methods, and target the prospects who are most likely to buy your product or service. Additionally, it's often more cost-effective than traditional advertising and enables you to measure success on a daily basis and pivot as you see fit.
Design
Design is the backbone and soul of our marketing operation. Every facet of a brand campaign runs through our dedicated team, resulting in fresh, innovative designs that align and reinforce brand equity. Graphic design, illustration, photo editing, and product ideation & conception are just some of the many tools that are at your disposal for effective creative.
Integration
We offer a complete business platform with all the tools and integrations you need to grow better — whether you want to increase leads, accelerate sales, streamline customer service, or build a powerful website. They’re powerful alone, but even better when used together.
Teamwork is the key to success. Collaborating with our clients to understand their needs and pair them with experienced team members has been the foundation of our best work.
Here's what our clients value about working with us
01
The bottom line no bullshit
We work with the metrics. If the numbers don't add up, we don't do it; simple.
02
Build strong relationships
Through collaboration, we accomplish bigger things than we would going at it alone.
03
Always going beyond the brief
We ensure clear and coherent scope and aspire to deliver beyond expectation.
04
Understanding of the tech B2C & B2B
Living in the technology, we deliver astonishing digital experiences that excite.
- I have been a client of Client Centric for over 10 years. I have used Client Centric for marketing strategy and brand awareness, event planning, video production, website development and search engine optimisation as well as even to train some of my people in sales and marketing. I keep them on a monthly retainer as there is no shortage of ways they provide value and they are a great supplement to my marketing department. I find the team at Client Centric to be very creative but also focused on having a direct and targeted impact. Justin, the owner of the business is extremely hands-on and actively involved in all aspects of client service. His team is extremely responsive and professional to the point where I have had them in direct contact with my clients with no concerns whatsoever. I view Client Centric as an extension of my team and quite frankly my secret weapon in the market because I do not think there are many other firms that do what Client Centric does – they operate with an “edge”. So if you are looking for an agency to make an impact and do what your competitors don’t – I would strongly recommend Client Centric.
Eddie Hayes
Owner Director, Frame - Client Centric has and continues to deliver a successful and captivating story of our company’s identity and products to our diverse customer base.
Alex Ihlenfelt
Director, Hyperion - It’s been a pleasure to work with Client Centric. They have been nothing but attentive, responsive, and adaptive to our needs. In hospitality, things have a tendency to come up last minute, and Client Centric has done a fantastic job working with us and helping to make the process as smooth as possible.
Colleen Johnson
Marketing Director, Rydges
Select showcases
See how our work inspires positive change.
HubSpot Solutions
Digital Marketing
Facebook (META) Success
Social, Digital Marketing
Shopify Ecommerce
Design & Development, Digital Marketing
Schedule your consultation today
Ready to discuss acquiring more clients? Do you want your website to be a lead generation tool? Schedule a 30-minute discovery call, so we can learn more about each other and determine if we are a good fit. This is a no obligation consultation. We look forward to hearing from you.